All Orders get FREE STANDARD SHIPPING.
Credit card authorization and address verification must be received prior to shipping any order. Orders confirmed before 12:00 P.M. ET will be processed the same day pending credit card authorization and verification. Orders confirmed after 12:00 P.M. ET will be processed the following business day. Orders placed on Friday after 12:00 P.M. ET will be processed on Monday (excluding holidays). Weekends and holidays are not business days, and are therefore excluded from processing and shipping times. You will receive an email with tracking information when your order has been shipped.
Lunachi Nightwear will contact you with a follow-up email if the PJ’s you have selected are not currently in stock or if we need additional information for credit verification.
From time to time, Lunachi.com has epic sales, when that happens, we work nights and weekends to get all orders out quickly, but we could still end up a couple of days behind. But we will do our very best to get your orders processed as fast as humanly possible. You will be notified by email regarding back ordered items and expected delays.
We Offer the Following Shipping Services
Priority Shipping (5 to 8 Business Days) Free or $6
Expedited Shipping (3 to 4 Business Days) $10
Express Shipping (1 to 2 Business Days) $25
An investigation will be opened with the carrier, once the investigation is complete, if your order is deemed lost in transit or delivered to the wrong address, we will replace your items if they are still available. However, if the shipping carrier confirms delivery to the correct address, via their GPS tracking system, we are unable to issue a refund.
Please contact us for any questions or concerns, you may email us at firstname.lastname@example.org